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Skype Operations Framework


Learn the methodology to effectively deploy and operate Skype for Business and related technologies.

Enrollment is Closed View course

About this course

The Skype Operations Framework (SOF) is a comprehensive guide and toolset for implementing and managing a reliable, cost-effective communications service based on Skype for Business. It covers the entire customer lifecycle, including planning, delivery, adoption, operations, and migrations.

In this course, you will learn the how to use SOF to prepare your deployment of Skype for Business. We will demonstrate how to use the worksheets and preparation materials, so you can maximize your Skype for Business deployment readiness.

What you'll learn

  • Describe the phases and stages of the Skype Operation Framework.
  • Describe the various deployment scenarios in Skype Operation Framework.
  • Determine the appropriate stakeholders and their roles in deploying Skype for Business.
  • Describe Office 365 ProPLus deployment strategies.
  • Determine infrastructure and call quality health where Skype for Business is to be deployed.
  • Conduct workshops that determine deployment guidance and support client migration.
  • Create a site rollout and migration plan.
  • Describe the daily, weekly and monthly operational tasks of Skype for Business.

Meet the instructors

Brandon Neeb

Brandon Neeb

Content Developer Microsoft

Brandon is a content developer who has been publishing training content at Microsoft for 16 years. He has been responsible for IT Professional audience content of Skype for Business since 2010. He has also published training content for Windows 7 and Microsoft SQL 2012. Prior to that Brandon was a certified instructor who taught Microsoft Dynamics GP curriculum to reselling partners.

  1. Course Number

    CLD266x
  2. Classes Start

  3. Classes End

  4. Estimated Effort

    Total 8 to 16 hours
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